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| La La La, I can't hear you. |
Shitty Watch Repair Shop Threatens Lawsuit Over Two-Star Yelp Review (Gawker)
This is yet another case of PR as Policy. Online retailers (or, in this case, physical retailers) have now had about 20 years to get used to this whole "internet" thing. And the one thing that might be a valuable lesson learned is that this internet thing is fairly unruly. Which makes sense since it's um, designed to be that way.
I've written often about how online marketing is some type of dystopian fantasy land where everything is great! I call it the PR Syndrome. Which sounds like it's gastrointestinal, but it's not.





